Privacy Policy

At Chic Soul Store (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chicsoulstore.com. Please read this policy carefully. By accessing or using our site, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on site

  • Referring website

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic

  • Personalize content

  • Remember preferences

You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about your account/orders

  • Improve our products and services

  • Prevent fraud and enhance security

  • Comply with legal obligations

  • Send marketing communications (with consent)


3. Data Sharing & Disclosure

We may share information with:

  • Service Providers: Payment processors, shipping carriers, IT services

  • Legal Compliance: When required by law or to protect our rights

  • Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.


4. Data Storage & Security

Storage

  • Data is stored on secure servers

  • Payment information is encrypted and processed by PCI-compliant providers

  • We retain data only as long as necessary for business or legal purposes

Security Measures

  • SSL encryption

  • Regular security audits

  • Limited employee access to personal data

  • Secure payment gateways

While we implement robust security measures, no online transmission is 100% secure. Please protect your account credentials.


5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

  • Restrict or object to processing

  • Data portability

To exercise these rights, contact us at [email protected]. We will respond within 30 days.


6. International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.


7. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect children’s data. If we become aware of such collection, we will take steps to delete it.


8. Policy Updates

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our site after changes constitutes acceptance.


9. Contact Us

For privacy-related questions or requests, contact:

  • Email: [email protected]

  • Address: 1647 Elk City Road
    Indianapolis IN, United States (US)
    46214


Why Trust Chic Soul Store?

🔐 Transparent Data Practices
🛡️ Enterprise-Grade Security
🌍 GDPR & CCPA Compliant

Shop with confidence at www.chicsoulstore.com

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Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

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